Human Factors in Maintenance and Serviceability |
Review of equipment design for safe and efficient monitoring and maintenance |
Manufacturing Company
Objective:
To review scheduled and unscheduled maintenance tasks in design phase of equipment manufacturing. We accomplished this by:
- Creating easy to use reference material and guidelines focused on design for service and maintenance
- Using digital human modeling to assess new designs for reach and clearance as well as assessing tools and vehicles before equipment purchase and product launch
- Providing reports and metrics to monitor and identify areas to improve related to serviceability and maintainability
Project Description:
Sandalwood was engaged to integrate human factors into the development process of product and equipment design. We performed assessments and data analysis for service engineering functions to show the benefit of changing a design in the virtual space to be more efficient and accessible for maintenance and service teams.
- Developed client specific written guidelines with a focus
on design for serviceability. - Interviewed and shadowed service technicians, building
relationships with techs, increasing morale and
participation in safety culture. - Completed +50 virtual assessments to validate
maintenance process. - Improved Quality by providing feedback on the design
of equipment and tools with a goal of enhancing
reliability, diagnosis, and capability of service tech.
Estimated ROI at $343,000
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Why Sandalwood?


We are a one-stop-shop for launching job rotation for any employer from conception to implementation. Our experts tailor our services to meet the needs of our customers by collaborating with them throughout the entire process. We do not offer cookie cutter solutions for job rotation because the needs of employers vary significantly.
Why Sandalwood?



Sandalwood is pleased to offer solutions above and beyond the traditional ergonomic assessments. With an in-depth knowledge of various digital human modelling software suites, integration and adoption to your health and safety programs has never been easier. Sandalwood is experienced in ergonomic program design as well as industry leaders in digital human modelling services. We have a diverse team that is able the leverage the results from the digital human model to provide in depth risk assessments of future designs and current state. Sandalwood is also able to pair these assessments with expertise and provide guidance on the best solution for you. Sandalwood is also on the forefront of emerging technologies and able to integrate Motion capture, Wearables, and extended or virtual reality into your ergonomic program.



