248-848-9500 (U.S.) / 905-473-3404 (Canada) / +52-662-171-5137 (Mexico) / contactus@sandalwood.com

privacy policy

Sandalwood Engineering & Ergonomics (“We,” “Us,” or “Our”) has created this Privacy Policy in compliance with applicable law and because we recognize the importance of your privacy. This policy is intended to inform you about the information we collect from you from both your relationship with us and your visits to our website, blogs, and social media accounts, how we use that information, and with whom the information may be shared.


Our Website and data are hosted in the United States. If you are visiting our website from outside of the United States or if you have provided us any personal information through another means from outside the United States, please note that by providing such information, it is being transferred to, stored, or processed in the United States, where our servers are located and operated. If you are visiting our website from outside the United States and do not wish to transfer of your personal information to the United States, you should not use our website.

Note that you are under no obligation to provide us with your personal information. Whether you provide any personal information is entirely voluntarily and is solely at your discretion. If, however, you decide not to provide us with your personal information, we may be unable to provide you with any services or information. If you do decide to provide us with your personal information, you may withdraw such consent at any time. Should you choose to do so, send an email to unsubscribe@sandalwood.com.


With regard to such information, we may collect, store, and use: (1) information about your visits to and use of our website; (2) information about any transactions carried out between you and us, including information relating to engineering and other services; and (3) any information you provide to us if you correspond with us. Further, if you create or attempt to create a client relationship with us, we may ask you for your name, age, geo-location, and other demographic information, e-mail address, street address or other personal information. You may, however, visit the website without providing that information.

We also may collect general information about your computer or mobile device and your visits to our website, such as your IP address, geo-location, browser type, length of visit, and number of page views. That information, however, is anonymized and cannot be used to identify you. We may use this information in the administration of our website or to improve our website’s usability. We may also sometimes permit our authorized service providers to have access to aggregate statistics about website traffic patterns or other usage information.

We rely on the following legal grounds to process your personal information, namely:

  • Performance of a Contract—We may need to collect and use your personal information to enter into a contract or to perform a contract that you or your company has with us, including employment agreements or delivery of services.
  • Consent—Where required by applicable law, we will rely on your consent for collecting your personal information.
  • Legitimate Interests—We may use your personal information for our legitimate interests to improve our services.

Like many other websites, our website uses Cookies. Cookies are small text files that are downloaded to your web browser when you visit a website. A Cookie will identify your browser, help you log-in, and improve the navigation of a website. We use Cookies to help us improve the performance of our website, including by tracking the number of visitors to our website and a visitor’s usage patterns; performance indicators, such as pages visited, frequency of visits, downloads, and other statistical information; whether a visitor views the mobile or desktop version of our website; whether you return to our website; and your preferences.
You may be able to disallow Cookies by modifying the settings in your browser. To learn more about Cookies and how to disallow or manage them, go to: https://www.allaboutcookies.org/. If you choose not to accept Cookies, you may be unable to access certain parts of our website.


Our website may contain links to other sites. We are not responsible for the privacy practices or the content of such other websites. These other websites, however, may collect personal information from you that is not subject to our control.


We have implemented appropriate technical and organizational security measures, including encryption, to protect your personal information from inadvertent or unauthorized access, use, disclosure, alteration or destruction. No Internet data transmission, however, is guaranteed to be completely secure. Your use of our website, and any personal information that you transmit over the Internet to our website, is at your own risk.


Our website is not directed at and is not intended to be visited by minors. No visitor to our website who is under the age of 18 should provide any personal information to us. If you are a minor, do not visit our website, blogs, or social media sites, and do not send any type of personal information about yourself to us or to our website.


We may keep a record of your personal information for as long as necessary to fulfill the purposes for which it was collected and any legal requirements. We will also establish minimum and maximum retention periods and procedures for maintaining and destroying your personal information.


On May 25, 2018, the General Data Protection Regulation (“GDPR”) went into effect in the European Union (“EU”). The GDPR extends certain rights to natural persons involving the privacy of their personal information. Under the GDPR, individuals are granted, among others, the following rights:

  • Right of Access – You have the right to ask what personal information we have about you and to obtain a copy of such data free of charge so long as it does not adversely affect the rights of others. You also have the right to request that we update, correct, or complete such information in our possession.
  • Right of Erasure – You have a right to request that data be deleted or erased when it is no longer needed for the purposes for which it was collected or when you withdraw your consent. Personal data does not have to be erased when and to the extent it is necessary “for the establishment, exercise, or defense of legal claims.”
  • Right to Restrict Processing – You have a right to restrict the processing of your personal data when you contest the accuracy of the personal data, if the processing is unlawful, and you oppose its erasure and request restriction instead.
    Withdrawing Your Consent – You have the right to withdraw your consent at any time.
  • Right to Lodge a Complaint – You have the right to lodge a complaint with the supervisory authority about our data-privacy practices where you reside.

You can exercise these rights by sending an email to unsubscribe@sandalwood.com.


We will make every reasonable effort to respond to each of your written requests not later than 30 days after receipt of such requests. When applicable, we will advise you in writing if we cannot meet your requests within this time limit.

We expect to provide access without charge as a general matter. Nevertheless, we reserve the right to collect a reasonable charge when you request the transcription, reproduction, or transmission of such information. We will notify you, following such a request, of the amount that will be charged, at which time you may withdraw your request.


We occasionally will update our Privacy Policy and other terms and conditions on our website. Please periodically check our Privacy Policy and our website’s other terms and conditions to learn of any changes. This Privacy Policy supersedes all prior versions governing our website.


We welcome your views about our website and our Privacy Policy. If you have any questions about our Privacy Policy, or would like to share any comments with us, please contact us at contactus@sandalwood.com.


Terms and Conditions of Use