248-848-9500 (U.S.) / 905-473-3404 (Canada) / +52-662-171-5137 (Mexico) / contactus@sandalwood.com
ABB robot controller

Photo by Mark Kats on Unsplash

In today’s manufacturing landscape, system fragmentation is one of the most pressing challenges. Legacy systems such as PLCs, SCADA, and ERP often operate in isolation, leading to inefficiencies and hindering swift decision-making. This article explores the root causes of system fragmentation, its impact on manufacturing operations, and practical solutions for achieving seamless integration.

Understanding System Fragmentation

System fragmentation occurs when various technologies within a manufacturing operation fail to communicate effectively. This disconnection can manifest in several ways:

  • Outdated Equipment: Many manufacturers rely on equipment that has been in use for decades, making upgrades challenging without significant investment.
  • Departmental Silos: The separation between IT and operational technology departments can lead to a lack of coordination and integration.
  • Financial Constraints: Upgrading systems requires substantial financial resources, and manufacturers are often concerned about potential downtime and disruptions.
  • Lack of Specialized Skills: Integrating systems effectively requires specialized skills that many organizations lack internally.
  • Patchwork Technologies: Over the years, manufacturers have acquired various systems to meet specific needs, resulting in a patchwork of technologies that do not work together seamlessly.

The Impact of Disconnected Systems

Disconnected systems lead to several common symptoms:

  • Delayed Decision-Making: Without integrated systems, manufacturers struggle to access up-to-date information, causing delays in critical decision-making processes.
  • Manual Data Transfers: The need to manually transfer data between systems increases the risk of errors and inefficiencies.
  • Lack of Unified View: Data scattered across various systems makes it difficult to ensure accuracy and consistency, hindering operational efficiency.

A Vision for Seamless Integration

Imagine a manufacturing operation where all systems are seamlessly integrated:

  • Consolidated Data: Data from various sources is consolidated into a single coherent model, providing a comprehensive view of the entire operation.
  • Real-Time Monitoring: Key performance indicators (KPIs) are continuously monitored, allowing for precise tracking of progress and performance.
  • Interactive Dashboards: Dashboards throughout the plant floor display real-time data, enabling instant access to critical information and facilitating informed decision-making.
  • Predictive Insights: The system generates automatic alerts for potential issues and offers predictive insights to anticipate and mitigate problems before they occur.
  • Unified Architecture: A modern digital architecture includes programmable logic controllers connected at the edge, a manufacturing execution system (MES) or middleware, and seamless integration with the enterprise resource planning (ERP) system.

Practical Steps to Achieve Integration

Sandalwood’s Systems Integration Services Group follows a structured approach to help clients overcome the challenges of disconnected systems:

  • Mapping Existing Systems: Thoroughly map out existing systems and underlying processes to understand the current state.
  • Identifying Improvement Areas: Collaborate with clients to pinpoint areas for immediate improvement, allowing for quick results and building momentum.
  • Standard Communication Protocols: Use standard communication protocols like OPC-UA, MQTT, and REST APIs to ensure interoperability and efficient data exchange.
  • Developing a Scalable Roadmap: Create a comprehensive and scalable roadmap tailored to each client’s unique needs.
  • Ongoing Training and Support: Provide ongoing training and support to ensure clients can effectively use and maintain their integrated systems.

Case Study: Achieving Remarkable Results

One of Sandalwood’s clients faced significant challenges with disconnected systems, leading to frequent downtime and inefficiencies. By implementing a step-by-step approach, Sandalwood helped them achieve remarkable results:

  • Reduction in Unscheduled Downtime: 58% reduction in unscheduled downtime.
  • Improved Reporting Speed: Substantially improved reporting speed, enabling quicker decision-making.
  • Increased Production Throughput: 8% increase in overall production throughput.

Conclusion

System fragmentation is a widespread issue in manufacturing, but it can be addressed with a strategic approach to integration. By leveraging existing technologies and filling in gaps where necessary, manufacturers can achieve seamless integration and transform their operations into cohesive, high-performing systems. Sandalwood’s expertise in system integration provides a solid foundation for future growth and innovation.


Sandalwood Systems Integration Services Group provides services for manufacturers on a dedicated, project, support contract, or part-time basis.

Our services range from tactical, mission-critical integrations and implementations to strategic planning and resource development.

We work with Change Agents and Operation Technology/Information Technology teams to drive improvements in their company’s digital capabilities with maximum focus and optimal yield on resources.